Create a 5-10 minute recorded presentation, detailing the results of the balanced scorecard analysis and making recommendations for quality improvement and risk reduction. Your presentation material should be 10-12 slides in length. INTRODUCTION Note: The assessments in this course build upon each other, so you are strongly encouraged to complete them in a sequence. Applying the balanced scorecard to a health care organization can help managers uncover potential risks. It will also help them to fully analyze the organization from multiple perspectives. At Capella, we use scorecards to evaluate everything from learner satisfaction to faculty performance, as well as our operating structures. Your workplace organization probably has a scorecard. Developing awareness and skills in constructing and interpreting balanced scorecards can increase your value as an employee. There are related resources in this course that needs to be saved and updated for future use in the workplace. Read further in the Assessment 4 Context [PDF] document, which contains important information about the following topics related to the balanced scorecard: Definition of the Balanced Scorecard. Using the Scorecard in the Health Care Industry. The Four Perspectives. As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as a part of your assessment. What is the overall purpose of using a scorecard? How are scorecards typically used in business? What positive potential do scorecards add to organizations? How would you frame a balanced scorecard for use in health care? What are the four key elements of a balanced scorecard? What does the term balanced scorecard mean? What types of limitations do scorecards have? How does Six Sigma differ from a balanced scorecard? PREPARATION Using Kaltura Note: In this assessment, you will be required to create an audio recording to accompany a PowerPoint presentation. You may use Kaltura or, with instructor approval, you may use an alternative technology to record and deliver your presentation. Refer to the Using Kaltura [PDF] tutorial for directions on recording and uploading your presentation in the courseroom. Hardware To provide audio to accompany your presentation you will need to use a headset with headphones, a built-in microphone, or some other hardware with audio capability. If you do not already have audio capability built into your computer system, a headset is recommended as an inexpensive option. Please set up and test your headset to verify the compatibility of the hardware as soon as possible. Refer to the manufacturer’s directions for installing and connecting the device to your computer. Note: If you require the use of assistive technology or alternative communication methods to participate in this activity, please contact [email protected] to request accommodations. BALANCED SCORECARD Read the following: Kaplan, R. S., & Norton, D. P. (1996). Linking the balanced scorecard to strategy. California Management Review, 39(1), 53–79. Select a health care organization that has readily available data for the four categories from Kaplan and Norton’s 1996 model. Those categories are: Financial performance measures. Internal business processes. Learning and growth. Customer satisfaction. You may wish to select your employer; however, please do not disclose proprietary data without prior written consent from your employer. You may wish to review the websites of large global organizations to research case study articles on best practices for organizations. INSTRUCTIONS PowerPoint Slides To complete this assessment, you will develop a PowerPoint presentation with 10–12 slides that describes how you would apply a balanced scorecard to your selected organization. Include the following in your PowerPoint presentation: A brief description of the organization you selected. Your balanced scorecard analysis of the organization, including how vision and strategy connect to the four balanced scorecard elements. Four recommendations for the organization. At least one APA-formatted in-text citation and accompanying, congruent APA-formatted reference. AUDIO RECORDING Your recorded presentation should be no more than 10 minutes in length and should include the following: A two-minute introduction. The four elements of a balanced scorecard for the organization. Four area recommendations for the organization. A two-minute conclusion. Include the notes or script of your audio recording. You may choose to include this in the form of the completed Notes section of the PowerPoint presentation slides, as a script you may have used when you created your recording, or in the form of a detailed outline. This will serve to clarify any insufficient or unclear audio. Note: If your notes are not included in the PowerPoint presentation itself, attach them in a separate document along with the other presentation elements. ADDITIONAL REQUIREMENTS Written communication: Written communication should be free from errors that detract from the overall message. APA formatting: Resources and citations should be formatted according to APA style and formatting guidelines. Number of resources: At least one APA-formatted in-text citation and accompanying, congruent APA-formatted reference. Length: The PowerPoint presentation should contain 10–12 slides. Duration of audio recording: Maximum of 10 minutes. Font and font size: Headline type should be 24–28 points. Bullet or body type should be 14–18 points for readability. Avoid decorative type; use Arial or Times. Note: If you require the use of assistive technology or alternative communication methods to participate in this activity, please contact [email protected] to request accommodations. COMPETENCIES MEASURED By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: Competency 2: Apply a risk-management model or framework to a specific risk-management priority. Present recommendations on each facet of the balanced scorecard model. Competency 3: Analyze the process and outcomes of a care quality- or risk-management issue. Use balanced scorecard concepts to analyze key performance indicators and measures associated with a specific risk-management issue. Competency 5: Communicate in a manner that is scholarly, professional, and consistent with expectations for professionals in health care administration. Create a persuasive presentation tailored to a specific audience. Communicate clearly in a limited time frame.

Mastering the Art of Online Learning: Your Guide to Acing Online Courses

Introduction

In recent years, the popularity of online courses has skyrocketed, offering learners the flexibility to acquire new skills and knowledge from the comfort of their homes. However, succeeding in online courses requires a different approach compared to traditional classroom settings. To help you make the most of your online learning experience, this article presents essential strategies and tips to ace your online courses.

1. Set Clear Goals and Plan Ahead

Before embarking on an online course, establish clear goals and objectives. Determine what you hope to achieve by the end of the course and break down your goals into manageable milestones. Create a study schedule that aligns with your other commitments, ensuring you allocate dedicated time for coursework, assignments, and revision.

2. Create a Productive Study Environment

Establishing a conducive study environment is crucial for online learning success. Find a quiet, well-lit space where you can concentrate without distractions. Remove any potential interruptions, such as notifications from social media or email. Organize your study materials and have a reliable internet connection to ensure seamless access to course materials.

3. Actively Engage in the Course

Active participation is key to mastering online courses. Engage with course materials, including videos, readings, and interactive components. Take comprehensive notes, highlighting key concepts and ideas. Participate in discussion boards, forums, and virtual meetings to interact with instructors and peers, fostering a sense of community and enhancing your understanding of the subject matter.

4. Manage Your Time Effectively

Online courses offer flexibility, but it’s essential to manage your time wisely to avoid falling behind. Create a detailed schedule, allocating specific time slots for coursework, assignments, and studying. Break down larger tasks into smaller, manageable segments to prevent procrastination. Prioritize tasks based on deadlines and dedicate focused time to each one, ensuring consistent progress throughout the course.

5. Develop Effective Communication Skills

Online courses often rely on written communication, making it crucial to hone your skills in this area. Be concise and clear in your written responses, paying attention to grammar and spelling. Actively participate in discussions, asking thoughtful questions and providing constructive feedback to your peers. Regularly check your course emails and notifications, ensuring you stay updated with any important announcements or changes.

6. Utilize Available Resources

Take full advantage of the resources provided by your online course platform and instructors. Familiarize yourself with the learning management system (LMS) and explore its features. Access supplementary materials, such as textbooks, lecture slides, and external resources recommended by instructors. Utilize online libraries, research databases, and tutorial services to deepen your understanding of the subject matter.

7. Stay Motivated and Engaged

Maintaining motivation throughout an online course can be challenging, particularly when faced with competing priorities or a lack of face-to-face interaction. Set short-term goals and reward yourself upon their completion. Connect with fellow learners through virtual study groups or online forums to foster a sense of camaraderie. Regularly remind yourself of the benefits and personal growth associated with completing the course successfully.

8. Seek Support and Clarification

Don’t hesitate to seek support or clarification when needed. Reach out to your instructors for guidance or clarification on course material. Utilize online discussion forums to ask questions or engage in collaborative problem-solving. Leverage the support services provided by your course platform or institution, such as technical support or academic advising.

Conclusion

Online courses present unique opportunities for self-paced learning and personal growth. By setting clear goals, creating a productive study environment, actively engaging with course materials, and managing your time effectively, you can maximize your chances of acing online courses. Remember to stay motivated, seek support when needed, and make the most of the available resources. Embrace the flexibility and adaptability of online learning to achieve your educational goals.